Five shapes of engagement, one way of working. You pick the shape that fits the situation — a focused sprint, a defined project, a steady retainer, a turnkey handoff, or a block of hours on call. The work behind all of them is the same: discover, align, build, measure.
Five shapes of engagement. Read down the left — the moment one of these situations sounds like yours, look right.
You have one specific thing that needs to land — a stuck rollout, an integration cutover, a configuration push you can describe in a sentence.
One focused push on one outcome. We scope it tight, ship it fast, and walk away with the work done.
You have a defined initiative with a real deliverable — a net-new build, a rollout to a new business unit, a contained chunk you can plan to milestones.
Defined scope, fixed milestones, written plan. Weekly check-ins; we hold the schedule. Scope changes are explicit, not silent.
You're starting from scratch — no admin yet, no environment yet, and you need someone to stand the whole thing up and hand it over running.
We build it, configure it, document it, train your people, and hand it over running. A complete environment your team can step into.
Zoho is core to how you run, and you want an expert on the bench — tuning, integrations, new modules, a steady answer to "can we make it do this?"
An ongoing partnership with predictable monthly spend. An expert on the bench for tuning, integrations, and new module work as you need it.
You self-administer Zoho and mostly don't need us — but you want a hotline when something breaks or you need an expert set of eyes on something tricky.
Pre-paid hour blocks for help on demand. A hotline when something breaks, a new requirement lands, or you want expert eyes on something tricky.
Specifics — rates, sprint ranges, retainer tiers — we share live in the consultation. We don't publish a price schedule because the right number depends on the situation, and a number on a page is more likely to mislead than help.
The same four steps, every engagement, every shape. Nothing fancy — what's fancy is doing them.
Where you are, what's broken, what's possible. We listen first, look at your data, talk to the people doing the work. No deck.
A plan you can read. Scope, sequence, success criteria — all in writing. If the plan doesn't sound right to you, we keep working until it does.
We configure, integrate, test. You see progress weekly. No black-box delivery; no "trust us, it's coming."
Did the metrics move? If yes, we hand off. If no, we keep going. The point of the work is the result, not the deliverable.
Read it like a system diagram. Foundation at the bottom, six focus apps stacked above, integrations bridging out to the systems you already run, and SEWP as a proprietary arm.
We connect Zoho to the software you already pay for.
Our own platform. Fully customized capabilities or a complete environment, used when the business case calls for something beyond the Zoho stack.
The six we drive every week. The SMB core, fully configured.
Thirty minutes with an expert practitioner — the same person who'd run the engagement if you decide to proceed. Direct conversation, focused on fit.