Privacy at KimbleLabs.
We keep this short and honest: we run no advertising, and the site sets no first-party cookies. We do use Zoho SalesIQ for live chat, which — like most chat tools — collects basic visitor analytics and sets its own cookies on every visit. The details are below.
The short version
This website runs no advertising, and it sets no first-party cookies. It does use Zoho SalesIQ to power live chat; like most chat tools, SalesIQ records basic visitor analytics on every page — not only when you open the chat — and sets its own third-party cookies. Beyond that, the only personal information we receive is what you deliberately send us, for example through the contact form.
Information we collect
- Visitor analytics (Zoho SalesIQ). On every page, SalesIQ records standard web-analytics data — approximate location (from your IP address), the pages you view, time on the site, the referring link, and your device and browser — and assigns a visitor identifier so we can recognize return visits and offer live chat. This happens whether or not you open the chat.
- Chat. If you start a chat, your messages and any contact details you share are processed by Zoho SalesIQ and our AI assistant (a Cloudflare Worker) so we can respond.
- Contact form. If you submit the form, we receive the details you provide (such as your name, email, and message) so we can respond. The form is operated through Zoho Forms.
- Server logs. Our host records standard request logs (IP address, browser user-agent, timestamps) for security and operation.
Cookies
The site's own (first-party) code sets no cookies. Zoho SalesIQ sets its own third-party cookies and local storage on every visit to run its visitor analytics and chat. The embedded contact form (Zoho Forms) and its spam check (Cloudflare Turnstile) may set cookies when you interact with the form. These third-party cookies are governed by the providers' policies (Zoho and Cloudflare).
Third-party services
- Zoho — SalesIQ (chat) and Forms (contact form).
- Cloudflare — our AI chat assistant runs on a Cloudflare Worker, and the contact form uses Cloudflare Turnstile to deter spam.
- Web fonts are self-hosted; we do not load fonts or scripts from advertising networks.
Your choices
To ask what information we hold about you, or to correct or delete it, email [email protected] or call 513-608-8365. We'll respond promptly.
Last updated 2026-06-03